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Policies

Terms and Conditions

  • All the rates are subject to 13% VAT Extra.
  • Check IN time is 2:00 pm and Check Out time is 12:00 noon. Half day rate will be charged on late checkout up to 6:00 pm and on availability basis. Later than 6:00 pm will be full day charge.
  • Government taxes are subject to change without prior notice and the same would be followed for all billing purpose.
  • Any services/items consumed or utilized over and above the package shall be charged extra as per the applicable rates to that individual and the amount has to be collected while checkout.

Child Policy

  • Children under 5 years will be complimentary
  • Children between 6 – 12 years, meal rates will be applied sharing the same bed with parents.
  • Full rate will be applicable for children above 12 years.

Cancellation Policy

  • 72 hrs. prior Check In – no cancellation applied
  • 72 hrs. – 24 hrs. – 50% of the rate proposed
  • Below 24 hrs. or no show – One night retention
  • Prior one week – For the Group

Deposit and Mode of Payment

  • A non-refundable deposit, equal to 50% of estimated reservation / event charge including all accommodation, food and beverage, room and equipment hire cost must be paid to the Hotel to hold the reservation. The balance must be settled at the time of Check Out. All confirmation to be made on company’s letterhead /mail. All payments in the name of :-

Detail of Bank Account

For Wire Transfers and other Banking requirement, please find the details:-

Beneficiary : Balthali Mountain Resort
Current A/C (NPR) : 01405939120018 NPR
Paying Bank : Himalayan Bank Ltd. Banepa branch, Kavre, Nepal.
Swift code : HIMANPKA
Telephone No. : +977 11 416075

Force Majeure

The company agrees that there are exceptional circumstances where the service operators like airlines, hotels, the respective transportation providers or concern may be unable to honor the confirmed bookings due to various reasons like climate conditions, labor unrest, insolvency, business exigencies, government decisions, operational and technical issues etc. The company agrees that the Resort shall not be responsible for such force majeure events.

I hope the above is in order and look forward to a long- term association with you. Please do not hesitate to contact the undersigned on Mobile (+977 9851229168) or email balthali.bmr@gmail.com .Should you require further assistance or clarification, please let us know if you would like us to mail or visit you for final agreement signatures.